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Service

Service

Our experienced Apple Certified Technicians are second to none. We are able to perform warranty and out of warranty repairs on all Apple devices. If you have issues with your Mac, iPad, or iPhone bring it to our store and we will assist with quality service and friendly advice. In most cases, the work is done right here with quality genuine parts and tools.

We are part of Apples Consultants Network. Whether you’re buying a Mac for your home or hundreds of iPads for your school or business, ensuring your equipment is set up and configured correctly will help you make the most of your investment. The Apple Consultants Network comprises of independent companies who offer a range of solutions and professional services based around Apple products. Members of the Apple Consultants Network can deliver the help you need, when and where you need it.

 


Mac Diagnosis - $129

Our certified Apple Techs will thoroughly assess your equipment and provide a quote for repair.

 

Priority Service - $129

Need it fixed in a hurry? For emergencies our priority service is available. We also have suitable short or long term rental Macs/iPhones available. 

 

Insurance Assessment - $129

All Apple devices and and damaged peripherals or accessories will be assessed by our certified technicians for Physical, Liquid or Electrical damage and a repair or replacement quote provided for your insurance provider.

We recommend always contacting your insurance regarding the damage, your coverage and the quote requirements before bringing in for assessment.

 

Mac SSD upgrades - Starting from $349
(Available for compatible models)

Mac RAM upgrades - starting from $199
(Available for compatible models)

Not getting the performance you need? Add more RAM for faster operation with more apps open. Try upgrading to a faster Solid State Drive. Cut loading times drastically! Just need more storage? We can help with that too.

 

Malware Removal - $159

Weird and worrying issues? Websites not behaving as expected.  Poor performance on Web?

Data Recovery - Starting from $249

Important Data and a failing drive? We can help!


Onsite support - $75 Onsite fee and $199/hr

Need help at your Business or Home?

 

Business Priority support packages start from $2399 for 10hrs

Need reliable and prompt support with a personalised understanding of who you are and what you do?

 

Other Services: All prices shown are GST Inc. For any enquiries feel free to call us on 08 8351 0011 or email on info@macalert.com.au 

 

Got your photos and documents backed up?

Don’t leave it to chance, if you don’t have a backup copy you’re only one accident away from tragedy. Contact us today to organise a backup solution that works for you!

We also provide data recovery options for most devices.

Here are some handy guides to follow to prepare your unit for service.

How to get your Mac ready for service

How to get your iPhone, iPad or iPod ready for service

All devices need to be removed from activation lock before service. Please follow the instructions below to remove from your account.

How to remove Activation Lock